> If you would like to purchase any items from RAYSTOYTRUCKS and will be sending payment by mail, please contact us and we will email you with payment instructions.

> Payments Accepted
We request that all payments sent by mail arrive within 5 days of your order. We gladly accept personal checks, business checks, bank checks, cashier's checks, or money orders. Please note that any money orders that are NOT FROM THE POST OFFICE are not considered cash and will be treated as a check payment. Our policy on all check payments is a 2 week holding period for the payment to clear before shipping.

Another option is choosing the Paypal Instant Purchase Button next to each item for a fast and easy way to pay with your Credit Card.

> Shipping
All items from RAYSTOYTRUCKS are shipped safely and securely via USPS Priority Mail (within 1-2 business days) or Express Mail (overnight to most areas).  Items are usually shipped within 24 hours of receiving payment and include Guaranteed Quality Packaging to insure the safe arrival of valuable collectibles. Insurance is optional and recommended! We pack all items well, but cannot control what happens during the shipping process. If, for some reason, damage occurs during the shipping process and it is insured, we will assist you in filing a claim with the Post Office for your refund. Insurance is available on each item. If the buyer chooses the option of not insuring the item, we will not replace or refund any money or items that may get damaged or lost. Should the item get damaged during shipping and you failed to insure it, you will own a damaged truck and neither RAYSTOYTRUCKS or the Post Office can help you! Insurance is a small price to pay to protect your investment!

Once your payment is received, we will send you an email confirmation. If you are sending a check or money order, your item will be RESERVED for 5 days to allow your payment to arrive. All Paypal orders will receive an immediate confirmation page and your item will be shipped without delay.

>International Shipping
The standard shipping charges do not apply to orders shipped outside the United States.  If you would like to place an international order, please contact us and we will calculate what your shipping charges will be and email you back. Only Paypal payments will be accepted on International orders. All international orders will be quoted and shipped via International Priority Mail from the US Postal Service. 

We can not be held responsible for what happens to the order once it leaves the hands of the US Postal Service

> Return Policy
If, by some remote chance, you are not satisfied with the item you purchased or feel it was not accurately represented, you may return it for the full purchase price. Please note that shipping charges are not refundable. Please keep in mind that many of these are collectibles and not always brand new items. All refund requests must be made within 48 hours of receiving the item. If you decide to cancel an order or return an item for any other reason, there is a 25% restocking fee.

All returned items must be inspected. If it is found to be in its original purchase condition, a refund will be made within 48 hours.

There is no return on an item that is ordered incorrectly; therefore, please select your item carefully and check to make sure that it is exactly what you want. This policy is due to the shipping process of the item going back and forth, being taken in and out of its box causing the possibility of the end flaps to get bent, and causing the box of the item to get worn, ending up not in the same condition as originally sent.

We appreciate your business and will do everything we can to make your transaction a successful one.

Thank you for shopping with RAYS TOY TRUCKS.